Vol. VII · The Rezllynx JournalContact · N° 007
N° 007
Correspondence

Let's talk about your Rezlynx setup.

We reply within four hours during business hours, within twenty-four on weekends. Email us direct, or use the form at the foot of the page.

I — Direct Lines

Every team has an address.

One inbox per remit — keeps replies fast and answers to the point.

Line N° 01

Sales & quotes

Information about modules, pricing, plan comparison, multi-property quotes.

sales@rezllynx.org
Reply within 4h · business hours
Line N° 02

Technical support

A bug, an API question, module configuration, help with your customer console.

support@rezllynx.org
Reply within 4h Growth / 24h Solo
Line N° 03

Press & partnerships

Interviews, integrator partnerships, co-marketing opportunities, conferences.

press@rezllynx.org
Reply within 48h
Line N° 04

GDPR & DPO

Exercise your rights — access, erasure, portability. Compliance questions, subpoenas.

dpo@rezllynx.org
Reply within 30 days · legal frame
Line N° 05

Careers

Speculative application or reply to an open role — see the About page for the current list.

careers@rezllynx.org
Reply within 7 days
Line N° 06

Direction

Any request outside the categories above, or escalation to management.

direction@rezllynx.org
Reply within 5 business days
II — The Offices

One London address.

Single London office, open weekdays. Visits by appointment after first contact.

Sales HQ

London

Commercial team, tier-1 support, direction. A team of twenty-eight — commercial, support, technology, product all under one roof.

HH Hotels Limited
5th Floor, Edison House, 223-231 Old Marylebone Road
London NW1 5QT — UK
Tel: +44 7960 258210
Companies House 09551633
Mon–Fri 09:00–19:00 GMT
III — Hours

When we're at the desk.

Standard support and, on Enterprise, an on-call rota that stays awake.

III.i — Standard support

Solo & Growth plans

Monday – Friday
09:00 – 19:00 GMT
Saturday
10:00 – 14:00 GMT
Sunday
Closed
UK bank holidays
Closed
III.ii — 24/7 rota

Enterprise plan only

Monday – Sunday
Round the clock
Bank holidays
Active on-call
Critical response
Within 1 hour
Standard response
Within 4 hours
Next step

Have a look at the catalogue first.

You'll know quickly if a module speaks to you, then we can answer your specific questions after.

Browse the catalogue
IV — Contact form

Write to us.

Message handled by our sales team. For urgent technical queries, use support@rezllynx.org — tighter SLA.

Prefer direct email? Write to sales@rezllynx.org · reply within 4h on weekdays · UK GDPR: data processed in the UK, dedicated DPO.